What is your return/exchange policy?

TalkHome cards are non-refundable. Please, make sure this is a right product for your calling needs before purchasing.

Our company has its own proprietary global network, which enables us to get the lowest rates and best connection quality to anywhere in the world. Also, "Virtual PIN Delivery System" eliminates extra printing costs that may increase rates on physical phone cards

TalkHome card can be used anywhere within continental US with virtually all cellular networks and payphones (Payphone fee of $0.99 will apply). Please note, that some hotels and conference centers charge high rates to use phone lines, regardless of the calling card rate.

Cards expire 3 months or 1 year after the initial use.

Customer service representatives are available to assist you 24 hours 7 days a week. Customers are provided with the customer service phone number along with PINs and dialing instructions.

In most international countries, a surcharge is applied when calling to cellular phones. This additional charge results in rate increases.

For Domestic Calls: 1. Dial toll-free access #
2. Enter PIN
3. Destination #: (area code) + (phone number)

For International Calls: 1. Dial toll-free access #
2. Enter PIN
3. Dial: (011) + (Country Code) + (City Code) + (Phone Number)

(Example: 011-52-55-9756879)
011 – International Dialing Prefix
52 – Mexico country code
55 – Mexico City city code
9756879 – Telephone number
 

Upon purchasing a TalkHome phone card, you will receive an email message providing you with a toll-free access number, PIN number and a customer service number. Simply, call the toll-free access number, enter your PIN and then dial the phone number of the person you are calling.

Talk Home card is currently available in $20 and $40 denominations.